What Is Administrative Management?

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An administrative manager briefs his support team at a morning meeting.

The backbone of an effective organization is the administrative management professional. An individual might be wondering what is administrative management, and what does an administrative manager do? Administrative managers are responsible for the daily tasks necessary to keep an organization running in today’s fast-paced business environment.

Depending on the size and type of organization, an administrative manager may work alone or with other administrative support, such as a secretary, administrative assistants and clerical staff. An administrative manager’s overall goal is to ensure their organization operates efficiently. Individuals looking to pursue a career as an administrative management professional can consider a Bachelor’s degree in Business Administration.

The Role of Administrative Management

An administrative manager must execute a variety of tasks, which can vary depending on the size of the organization and industry. In general, administrative managers oversee facilities to ensure the workplace is well-organized and safe for employees. A facility must be orderly so that staff members have easy access to the supplies and resources they need to do their jobs.

Other job duties include establishing deadlines and achievable goals for the administrative staff. By setting these goals, administrative managers can help their department become more efficient, which will increase the organization’s overall efficacy. Moreover, they are responsible for keeping, managing and organizing records so it is easier for employees to access pertinent information. In many cases, administrative managers are also responsible for ensuring that employee time sheets are accurate and for overseeing operational budgets.

Administrative managers also assess policies and procedures and make recommendations to executives on how to improve operations. For example, an administrative manager can consult their records and observe that employees utilize certain machinery more than other tools. They can then recommend that the company invest in the heavily used machinery instead of wasting money on rarely used equipment. Furthermore, they are responsible for ensuring that equipment, machinery and any electrical or mechanical systems are maintained. If one of these resources needs to be repaired, the administrative manager ensures that a work order is created to fix the issue.

The core duties of an administrative management professional require industry-specific knowledge. For example, an administrator who works in the apparel industry should understand the systems and processes involved in manufacturing clothing, as well as be well-versed in industry-specific terminology.

The Trends of Administrative Management

To be successful, administrative managers must stay on top of the trends reshaping their industry and the wider business world. These include cloud computing, activity-based working and remote working, which have all impacted administrative management and how offices function.

Cloud Computing

Cloud computing allows organizations and employees to access important information from anywhere in the world.

  • Administrative managers are responsible for making sure employees have access to the cloud as well as ensuring the organization is current on payments to the cloud hosting service.
  • They also take responsibility for ensuring that cloud services meet the needs of employees.

Activity-Based Working Environments

Activity-based working environments provide employees with workplaces that cater to specific tasks.

  • Administrative managers work with employees to assess their professional needs and develop a plan to effectively use the office space.
  • Providing a room dedicated to a sales team that needs to make cold calls to potential clients is one such example.
  • Administrative managers can also assist new employees who may be unfamiliar with working in an activity-based working environment to adjust to the new space.

Remote Working

Remote working has changed the tactics administrative managers use to ensure operational efficiency.

  • Remote work challenges administrative managers to find ways to monitor employee performance.
  • They must ensure that supervisors are aware of employees’ progress toward meeting short- and long-term goals.
  • Administrative managers should also encourage supervisors to recognize employee performance to encourage great work.

What Are Administrative Management Skills?

The most effective administrative managers exhibit a variety of core competencies, including leadership, analytical thinking, communication and attention to detail.

  • Leadership: Administrative managers oversee administrative teams. They are responsible for setting an example and ensuring that each team member completes their work on time.
  • Analytical Thinking: Administrative managers analyze trends and data in the records they keep to come up with innovative operating procedures to make the office more efficient. For example, their records might show that employees rarely use certain machinery. The administrative manager can share this information with senior management and potentially save the organization money.
  • Communication: Good communication skills are essential for administrative managers. They frequently communicate with employees, vendors and potential customers. Moreover, they must be able to effectively communicate and teach safety protocols to employees.
  • Attention to Detail: Administrative managers must be detail-oriented because they are responsible for the day-to-day operations of an organization. They also maintain employee scheduling, time sheets and payroll.

Salary and Job Growth for Administrative Managers

It is important to delve into the financial aspect of pursuing a career as an administrative manager. In 2019, the median annual salary of an administrative manager was $96,940, according to the U.S. Bureau of Labor Statistics (BLS), which projects the employment of these professionals to increase by 7% between 2018 and 2028.

Individuals with a bachelor’s degree and experience can expect to earn a higher salary than those just starting out in administrative management. Moreover, certain fields such as finance and technical services offer higher salaries than health care or education, for example. Lastly, location can be a factor in one’s salary. Individuals working in California and New York, for example, typically make more than administrative managers in Idaho and Kentucky, according to the BLS.

Discover a Fulfilling Career in Administrative Management

The world is constantly changing, and businesses need professionals to help them adapt. Rider University’s online Bachelor of Science in Business Administration can help students to develop the core competencies required to face the challenges of a global economy and demonstrate their value as a business professional.

Rider’s program offers students a curriculum that will challenge and expand their understanding of the business world and allow them to develop the skills necessary to excel. Courses include Marketing Principles, Introduction to Accounting, Introduction to Finance, and Social and Legal Environment of Business.

Explore how Rider University’s online Bachelor of Science in Business Administration can provide you with the education to pursue a career in administrative management.

Recommended Readings

How to Become a Management Analyst
Business Management Skills: Preparing for a Career in Business
Business Development vs. Sales: Choosing a Career in Business

Sources:

Houston Chronicle, “How Do I Get a Job With an Administration Management Degree?”
Houston Chronicle, “How to Be a Successful Office Manager”
ScienceDirect, “The Effects of Moving Into an Activity-Based Office on Communication, Social Relations, and Work Demands — A Controlled Intervention With Repeated Follow-Up”
U.S. Bureau of Labor Statistics, Administrative Services Managers
U.S. Office of Personnel Management, Performance Management