One of the biggest financial challenges businesses face is employee turnover. According to Gallup, “The cost of replacing an individual employee can range from one-half to two times the employee’s annual salary.” The high cost of employee turnover and replacement has multiple negative effects on organizations. On a monetary level, employee turnover costs businesses $1 trillion each year. On a more practical level, losing good employees means losing professionals who have positively contributed to the organization. Constant employee turnover negatively impacts a work environment and lowers the morale of employees.
One way organizations can address the problem of high employee turnover is by having a recruiting coordinator on staff. Professionals in this occupation understand the importance of recruiting employees who are a good cultural fit for the company. As specialists working in an organization’s human resources department, they are primarily responsible for finding and hiring job candidates who are likely to succeed in the job while benefiting the wider organization.
Businesses that hire recruiting coordinators understand that using well-developed human resources strategies — to find, screen and hire the right people — is crucial to the success of their organizations. Students and professionals who are interested in pursuing human resources careers, such as recruiting coordinator, can benefit from earning an online Bachelor of Arts in Liberal Studies degree.
What Does a Recruiting Coordinator Do?
An effective human resources team is essential for the productivity and success of an organization. Human resources specialists, such as recruiting coordinators, have a direct impact on employee turnover and retention. Human resources professionals play a significant role in relationship building among employees and between managers and staff. Human resources specialists, advisers and coordinators also work to build rapport with employees and establish a positive workplace culture.
Recruiting coordinators often represent their team of human resources specialists, interacting with employees from the beginning of the interview process and throughout their employment in an organization. These professionals serve as the bridge between management and employees as well as between an organization and job candidates. The following is a comprehensive overview of the duties typically carried out by a recruiting coordinator.
Recruiting coordinators are responsible for posting job openings on a company website, job boards, career sites — such as Glassdoor and LinkedIn — and other relevant platforms. They spend most of their time reviewing applications and responding to applicants. According to Glassdoor, “On average, each corporate job offer attracts 250 resumes. Of those candidates, four to six will get called for an interview, and only one will get the job.”
Contact Qualified Applicants
After narrowing the field of applicants to those most qualified for the job, recruiting coordinators correspond with them via email or by phone to set up interviews. During this phase, the human resources specialists who arrange the interviews demonstrate the professionalism of their organization. As the face of their organization, they display effective verbal and written communication through their emails and phone calls. They also demonstrate organizational skills as they arrange to interview multiple candidates.
During the interview process, recruiting coordinators need to greet job candidates in a way that makes them feel comfortable with the company. The goal is for job candidates to feel they are being given a proper welcome and are gaining a better understanding of the company through a simple orientation. At this time, the interviewer actively portrays the vision and mission of the company through their communications.
After interviews with what may be a long list of potential hires, a recruiting coordinator determines which candidate best meets the organization’s expectations regarding expertise, education level, skills, experience and personality, among other factors. The human resources expert then coordinates any necessary travel for the new employee to help keep the company’s hiring process smooth and efficient.
Other duties pertaining to candidate screening may be necessary to ensure suitable candidates are pursued. Recruiting coordinators can also attend job fairs at universities, community colleges or other locations to actively seek out qualified applicants.
How to Be a Successful Recruiting Coordinator
Individuals who are interested in pursuing successful careers as recruiting coordinators should understand the process of becoming a human resources specialist. Aspiring recruiting coordinators follow career paths similar to hiring managers and talent sourcing representatives. They facilitate the entire process of helping candidates step into their new roles in an organization. Since they have an important position in an organization, several common steps are generally required for students and professionals interested in effectively pursuing a recruiting coordinator career.
Education requirements commonly associated with the role include a bachelor’s degree in human resources, business, liberal studies or a related field. Depending on which program they pursue, students may take courses in communication, organizational psychology, industrial relations, business, human resource management or psychology.
Students earning a Bachelor of Arts in Liberal Studies degree can prepare for the role by developing a wide range of skills related to communication and writing. A degree in liberal studies enhances students’ knowledge of human interactions. To be a successful recruiting coordinator, a strong understanding of human behavior and organizational psychology is essential. Students interested in becoming effective recruiting coordinators should understand how different dynamics between employees and managers can impact short-term and long-term decisions.
Individuals who earn their BA in liberal studies have an advantage in that their scope of knowledge is not narrow and limited. They have the ability to confidently approach a variety of problems and apply their critical thinking skills to the situation. They understand how to conduct research on issues and quickly identify the best ways to address them.
Some employers require job applicants to have experience in other roles related to human resources. Gaining experience in a customer service position or as a human resources assistant can help individuals qualify for a recruiting coordinator role. Individuals who already have a bachelor’s degree and have gained experience in another field can consider working toward human resources certification. For instance, the Society for Human Resource Management (SHRM) offers the SHRM Certified Professional (SHRM-CP) and SHRM Senior Certified Professional (SHRM-SCP) certifications. Employers may not consider the certification necessary for the job, but it can help set individuals apart from other candidates.
Those already working in an organization’s human resources department can position themselves for advancement and potentially earn a higher salary by working toward and earning a certification. Another way individuals can increase their competitiveness and earning potential is by pursuing an advanced degree in the field. Those who already have a background in business or human resources can build on that foundation by earning a master’s degree in the field.
What Is a Recruiting Coordinator Skill Set?
The role of a recruiting coordinator relies upon core competencies and essential skills. Like any other position in the human resources department, individuals pursuing this role should have specialized skills prior to starting the job. They can hone their skills as they gain more experience in their specific position at their organization.
Individuals looking to become recruiting coordinators should exhibit the following skills and qualities commonly considered to be essential to the position:
Strong Communication Skills
Professionals in this field need strong communication skills to complete their daily responsibilities. From posting job openings on job sites to composing emails, many responsibilities of recruiting coordinators require strong written communication skills. They should be able to craft words in a clear and concise manner to effectively reach their target audience and convey their message. They must also possess strong verbal communication skills as they call job applicants to set up interviews. Without effective verbal communication skills, individuals in this department cannot effectively conduct job interviews. They need to be able to articulate the vision and goals of their organization to ensure candidates will be a good fit.
Analytical and Problem-solving Skills
Recruiting coordinators should be able to approach workplace issues analytically and work toward fixing them. They should be able to critically think about problems that arise and establish a plan for solving them. Complications can be minor, such as identifying a time for an interview that works for everyone. Larger issues, such as establishing a collaborative and comfortable work environment, may pose a bigger challenge. Regardless of the situation at hand, recruiting coordinators need to remain calm and collected, while actively and analytically addressing problems.
Working daily with people from diverse backgrounds can be exhausting for individuals who lack interpersonal skills. Recruiting coordinators should be adept at interacting with different personality types and establishing effective working relationships. Active listening is another key quality that can help recruiting coordinators build rapport with job applicants and employees alike.
Organized and Detail-oriented
Recruiting coordinators need to be organized to be able to complete all of their day-to-day tasks in a timely and efficient manner. When it comes to analyzing job applications and resumes, specialists should be detail-oriented. They need to understand information from background checks and be able to ask a job applicant’s prior employers or references relevant questions.
From hiring job candidates to solving problems in the workplace, recruiting coordinators exhibit decision-making skills on a daily basis. They must think critically about issues and make decisions quickly, especially when they are working under time constraints. They should also be able to anticipate how their decisions will affect the short-term and long-term goals of their organization.
Individuals looking to become qualified recruiting coordinators should be technologically proficient. They can gain a competitive edge in the field with proficiency in customer relationship management (CRM) and applicant tracking systems (ATS) software. They can demonstrate their ability to be effective in the workplace with knowledge of software such as Salesforce, Microsoft Dynamics, AST Staff Matrix, Microsoft Access, and Microsoft Excel.
What Is a Recruiting Coordinator Salary?
Pursuing a career as a recruiting coordinator can be rewarding since human resources specialists can help minimize employee turnover. They can work toward creating a healthy and positive work environment that allows employees to feel safe and comfortable. Individuals considering pursuing this role may be interested in the salary they can earn.
The median annual salary of recruiting coordinators is $61,920, according to the U.S. Bureau of Labor Statistics. The BLS places the profession under the category of human resources specialists. Different factors may influence the exact salary an individual receives in the role, including level of education, years of experience, company type and job location.
According to the BLS, individuals who work in professional, technical and scientific organizations have an annual median salary of $70,180.
Those who work in government positions have a median salary of $67,590. Professionals who work in health care organizations have an annual median salary of $53,190, while those in manufacturing have a median salary of $64,900. BLS figures show the top 10% of professional human resources specialists earn salaries that exceed $105,930.
Becoming a Recruiter: Job Outlook for a Recruiting Coordinator
The job outlook for the recruiting coordinator profession is projected to grow by 5% between 2018 and 2028, according to the U.S. Bureau of Labor Statistics. This projected growth rate is equal to the average projected growth rate for all professions.
The BLS predicts there will be 67,700 job openings on average annually between 2018 and 2028 for human resources specialists nationwide. Among the largest employers of recruiting coordinators, employment services provide 16% of positions, while the manufacturing industry provides 8%. Another 13% of human resources specialists, such as recruiting coordinators, work in professional, scientific and technical services. Government roles comprise 12% of jobs, while health care accounts for about 10%.
Play a Vital Role in Human Resources
Recruiting coordinators play an essential role in ensuring efficiency in a company’s hiring processes. They work diligently to attract and recruit the most qualified candidates to fill positions in their organizations. Analyzing resumes and scheduling interviews for potential job candidates accounts for a lot of the day-to-day responsibilities of recruiting coordinators. They ensure that new employees can be a positive addition to the work environment.
Individuals interested in launching careers as human resources specialists can consider pursuing an online bachelor’s in liberal studies degree from Rider University. The online Bachelor of Arts in Liberal Studies degree provides students with a strong foundation in research and writing. Throughout the program, students develop the essential skills required for a successful career as a recruiting coordinator. Students can complete their coursework entirely online, a significant benefit for working professionals.
If you are considering a career as a recruiting coordinator, explore how Rider’s online Bachelor of Arts in Liberal Studies degree program can help you pursue your professional goals.
Gallup, “This Fixable Problem Costs U.S. Businesses $1 Trillion”
Glassdoor, Hiring & Recruiting
Houston Chronicle, “Importance of Effective Recruitment & Selection”
Houston Chronicle, “Why Is the Human Resource Selection Process Important?”
PayScale, Average Recruiting Coordinator Salary
U.S. Bureau of Labor Statistics, Human Resources Specialists
Zety, “2020 HR Statistics: Job Search, Hiring, Recruiting & Interviews”