Workplace productivity is a measure of how efficiently organizations use their resources to achieve business objectives. Business people with sharp communication skills have an advantage in improving productivity in their workplaces through fostering communication between employers and employees, maintaining connectedness and developing trust among staff. They ensure that their teams have the information and support needed to be effective workers. Aspiring business managers and leaders can learn how to improve productivity in an organization by studying the following concepts commonly discussed in an online Master of Arts in Business Communication (MABC) curriculum.
Why Is Productivity in an Organization Important?
Improving productivity is important to organizations because increasing it can increase revenue using the same or fewer resources. If market conditions remain the same, this translates to lower expenses and increased profits. The profits earned through productivity ultimately lead to continued business success and organizational growth.
Productive work environments aren’t only great for a company’s profit margin — they also have a positive effect on the level of job satisfaction of workers. Unproductive work environments can cause unnecessary stress for employees, which may push talented team members to seek employment elsewhere. Therefore, business leaders and managers must know how to establish work environments that their employees can be productive in.
How Can Managers Improve Productivity in an Organization?
Managers can employ a range of different communication-related strategies to enhance productivity in their workplaces. Here are several strategies that managers with an advanced business communication degree can implement to improve productivity.
Setting and Communicating Clear Goals and Encouraging Feedback
The growth of an organization is dictated by the vision of its leadership team. Sharing this vision among all employees ensures that everyone is on the same page regarding their work goals. Clearly stating business goals helps employees understand why they’ve been given certain work responsibilities. It also makes employee feedback more valuable and can be used to continually improve business processes. While it’s important for managers and leaders to constantly seek employee feedback, it’s equally important that they offer employees feedback that will improve the quality of their work.
Setting and Enforcing Standards
Companies standardize procedures to keep the quality of their products and services at a level acceptable to their customers. Managers are responsible for communicating these standards to employees and ensuring that they’re embodied by each team member. An essential aspect of setting and enforcing standards is collaborating with colleagues to provide the tools, knowledge and training needed to work productively. For example, someone managing a time-sensitive project must communicate the importance of meeting deadlines without sacrificing the quality of the product or service.
Ensuring Effective and Efficient Communication of Duties and Responsibilities
Leaders and managers are responsible for keeping their employees informed of their day-to-day tasks and how to achieve their work objectives. Leaders with strong business communication skills are critical to clearly articulate what work needs to be done, the best way to complete it and who can help when things don’t go according to plan. Making all of this information readily available for employees helps them stay on task, even during stressful work situations. When everyone working on a project is certain of their role and responsibilities, there are fewer errors and productivity naturally increases.
How Can a Master of Arts in Business Communication Degree Help Graduates Improve Productivity?
Learning how to improve productivity in an organization using communication-based strategies also requires mastering the following business communication skills:
- Leadership and organizational culture. A business communication degree presents students with coursework that shows how to navigate the culture of different businesses. They’ll learn about organizational culture structures and their change on workplace behavior. Graduates can also inspire and motivate their teams using their communication skills, enabling them to build strong, productive relationships with their employers and employees.
- Problem-solving. Leaders must work with their co-workers to resolve pressing issues. Business communication graduates are taught how to work alongside others to get to the root of a problem and identify the most feasible solution.
- Writing. Business writing is critical for those who must quickly distribute important messages to people who may not be available to meet in person or speak over the phone. Well-written instructions can also improve productivity, as employees can refer to them whenever they’re confused about the next steps to get their work done.
- Public speaking. A business communication curriculum helps students understand how to verbalize their ideas in front of groups of people, including the use of other communication, such as active listening and body language. By mastering the art of public speaking, graduates gain the ability to ensure that their messages reach their audiences.
Building a strong foundation of business communication skills is a fundamental part of becoming a leader or manager who can maximize workplace productivity. By mastering communication competencies, you can qualify for leadership roles in many different industries. Business professionals should consider earning an online MABC to fast-track your career by becoming a communications expert.
Learn More About Organizational Productivity
Managers must be prepared to initiate and lead the conversations they have with their employers and employees. Earning an online Master of Arts in Business Communication from Rider University can prepare you with the expertise you need to improve productivity in an organization and excel as a manager or a leader in business.